Load Trail

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Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS

Questions? Browse some of the most common frequently asked questions below.

Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS

Questions? Browse some of the most common frequently asked questions below.

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Dealer Network
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I NEED A PRICE

You must go through a dealer for pricing. Use our online dealer locator to find a dealer near you. Many of our dealers carry a large selection of on-hand inventory at all times. Our vast and knowledgeable network of dealers in the U.S. and Canada can also help you with a custom quote if they don't have exactly what you're looking for.

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FACTORY-DIRECT

Because we’re committed to backing our dealer network, we do not sell retail-direct. To find a dealer near you, you can find a dealer in your area by using our online dealer locator. If you'd like a custom quote on a trailer, complete our online quote request form below. Your request will be sent to a dealer near you. The dealer will then respond to you directly.

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DEALER NETWORK

Our dealer network includes over 400 independently owned and operated dealers in the US and Canada. We believe every customer has their own set of needs for a new trailer. An independent dealer can take the time to answer questions and help make sure the trailer you buy is exactly what you need. Each dealer provides expert service and knowledgeable help.

FAQ's

How much can I haul on my trailer? What is payload?

The payload is the total weight of the cargo not including the trailer weight that you can haul on your trailer. It is calculated as follows: GVWR – Weight of Trailer = Total Payload Capacity. 

What is GAWR?

The GAWR is the Gross Axle Weight Rating, meaning the total weight rating per axle.  

What is GVWR?

The GVWR is the Gross Vehicle Weight Capacity. This is the total weight rating of what your trailer is rated for including the weight of the trailer itself and the cargo. You should never exceed the GVWR.

Where is the VIN located on my trailer?

Check your owners manual for VIN locations.  

Do you build custom trailers?

We have a large variety of options available. If there is an specific option that you are looking for but do not see on our website, contact your local dealer so that they can point you in the right direction. We will not modify the structure and framework of the trailer. 

I have a detailed question on your trailer and I can’t find the answer on your website.

We have a knowledgeable, nationwide dealer base.  Contact your local authorized Load Trail dealer, or, submit your question here via our contact  form.

What if I need my trailer and towing vehicle towed to a local dealer or authorized repair shop?

Call the 24 Hour Roadside Assistance Hotline at 1-877-211-8138 .

What do I do if my trailer breaks down?

With an industry best warranty, we have a few options to help resolve the issue for you as easy and as quickly as possible.

A. Call or visit your local dealer. 

B. Call our Customer Service/Warranty Department at: 903-783-3915 

C. Submit your claim here.

I need a copy of my owners manual. Where can I get one?

The owners manual and many other helpful resources can be found here.

What kind of warranty does Load Trail offer?

Load Trail offers an industry best 232 protection program. Click here for more details.

How long will it take to get a trailer if I special order it?

This varies by dealer. Please contact your local dealer for the most accurate time-frame. To find an authorized Load Trail dealer, click here.

Are you owned by a big corporation?

No. Load Trail has been family owned and operated since we were established in 1996. We are proud to be the largest family-owned and operated trailer manufacturer in the US. 

How does your trailer compare to the competition?

Load Trail has been in the business of building premium quality trailers for over 20 years. The quality of our trailers is superior to that of our competitors. We also carry the best warranty in the industry.

What is the finishing process of your trailers?

We have a state of the art finishing department. After weld QC inspection the trailer will go into a sandblast booth where it is sandblasted top to bottom. The trailer will then undergo an acid wash to make sure we get all the grease off the metal. After washing, the trailer is moved into a dryer, and from there it travels into a primer booth where every trailer gets primed. The trailer will then travel into a powder paint booth where we apply the color of your trailer. Finally, it will proceed to a powder coat baking cure oven where it will get baked until the powder is perfectly cured.

Can I pick up my trailer at the manufacturing facility?

While Load Trail does not offer pick-up, our authorized dealers are set-up and do a great job of going over the features of the trailers, proper use, and all the safety concerns.

What is the price on this trailer?

All of our authorized dealers are independently owned and operated and will price the trailers accordingly. You can request a quote from a local dealer here.

Can you locate a certain trailer for me?

You can view inventory within your local area here. The best way to find a particular trailer is to contact a dealer near you.

Can I buy trailers directly from the Load Trail, LLC manufacturing plant?

Load Trail is not licensed to retail-direct. Every trailer must be purchased through one of our licensed dealers. Click here to locate an authorized Load Trail  dealer near you.

Can I request and buy a duplicate VIN sticker?

Yes. However, you must submit your request through an authorized Load Trail dealer. You may be required to present proof of purchase.

Where can I find a copy of the Owner's Manual?

You can download a copy of the Owner’s Manual here. If you’d like to request a physical copy of the Owner’s Manual, scroll down towards the bottom of this page and submit the ‘Request A Manual’ form.

Where can I find additional manuals and diagrams?

A variety of manuals and diagrams are available for download here.

THE LOAD TRAIL LINEUP

Dump Trailer
DUMP TRAILERS
5,200 - 30,000 LB G.V.W.R.

Used by many professionals like landscapers, roofers, and homeowners who want the best dump trailer. Available in a variety of sizes and configurations.

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Deckover Trailer
DECKOVERS
9,990 - 40,000 LB G.V.W.R.

Available in many configurations to appeal to professions like ranchers, transportation professionals, construction workers, and many more demanding jobs.

View Models
Tilt Trailer
TILT TRAILERS
7,000 - 30,000 LB G.V.W.R.

Tilt Decks are available in different styles to ensure we have the best solution for your equipment. They are designed for safer loading and hauling of equipment.

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Car Haulers
CAR HAULERS
7,000 - 30,000 LB G.V.W.R.

For the workers who use a trailer to haul their toys on the weekend or their equipment to provide for his family. For work or play, we have the right trailer for you.

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Utility Trailer
UTILITY TRAILERS
2,990 - 7,000 LB G.V.W.R.

Safe transport solution for your mower, UTV, items for your DIY weekend project and anything in-between. We offer many options for your needs, whether fun or work.

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Tank Trailer
TANK TRAILERS
7,000 - 9,990 LB G.V.W.R.

Tank trailers built to safely transport liquids from one side of the farm to the next. Liquids need to be delivered for the work to continue. We'll help you make it happen.

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LOOKING FOR SOMETHING ELSE?

Load Trail Parts, Gear & Employment
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Visit the Load Trail Parts store to buy parts for your trailer. We stock a wide range of parts such as brakes, lights, spare wheels & tires, axles, hydraulic pumps, cylinders and more. We've got you covered!

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Visit our branded apparel store to buy high-quality, Load Trail-branded clothing and accessories such as t-shirts, polos, hoodies, jackets, ball caps, bags, backpacks, coolers and more.

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If you're looking for a great opportunity to join a family-oriented, famil-owned company, Load Trail is for you. Take a look at our job openings for our headquarters or manufacturing facilities and apply today.

All of the information contained on this website are based upon current knowledge available at time of publication and are subject to change without notice. Load Trail assumes no responsibility for changes in specifications. Load Trail assumes no responsibility for any inaccuracies, opinions, or omissions on this website. ©2023 Load Trail, LLC

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